There are many ways in which you can request our services.
Exam Request Form: This form should be used by faculty members prior to any computer based exams they have in the computer labs or classrooms. It is essential that this form is filled out in advance so that all the teacher requirements are dealt with prior to the exam.
IT Department recommends that you fill out this form at least 48 hours prior to the start of your exam.
Website Allowance Request Form: This form should be used by faculty and staff memebrs to submit a request for a blocked website to be allowed, with valid justification.
Moodle Course Request Form: This form should be used by faculty memebrs who wish to create courses on the AUIS Learning Management System, Moodle. By using this form, faculties can request courses to be visible on Moodle.
Software Request Form (Staff/Faculty laptops): Staff/Faculty members who wish to install additional software on their University given laptops for official university work related purposes are required to fill out our online Software Request Form (SRF) with the details of their request at least 3 days prior to the installation.
Any software requested will be checked for compatibility issues against our system and scanned for any malware and sent for director's approval before it can be installed on your machine.
Software Request Form - Lab & Classroom computers: Faculty members who wish to install any additional software on the lab computers must fill out our online Software Request Form (SRF) at least 2 weeks prior to the required date needed as it may take a while for certain software to be deployed on all the lab machines depending on the size of the lab and the complexity of the requested software.
Compatibility and licensing issues may sometimes play a big role in preventing us from processing your requests. You will be informed prior if any of those become an issue.