This Software Request Form procedure provides an easy way for instructors to request that software applications be installed in the computer labs. Through this process, we can ensure that the lab is ready prior to the requested term and that integrity is maintained in academic computing environments.
Software Installation Request Guidelines:
Lab Software Installation Procedure
* This form needs to be filled out ahead of time due to size of the lab and machine compatibility testing.
IT Department is committed to supporting faculty and staff as they enhance their courses and administrative duties with new technology. In order to ensure that individuals and departments avoid some common problems when utilizing software and enabling them to gain the most benefit.
IT department established guidelines, departments should follow before making software requests for use in computer labs, or University’s networks.
The process outlined will help to ensure that the technology you are evaluating and preparing to utilize on campus network will work properly within our current infrastructure and with our current equipment and systems.
IT department does not guarantee the compatibility of all software with University systems and equipment. Therefore, it is imperative that you do not purchase any software without first confirming with the department that the software is compatible with our system.
INCOMPATIBLE SOFTWARE
If there is a compelling academic or administrative need for software, which does not run on our current network infrastructure, IT department can assist the requesting department in determining the cost of the system, which may include hardware and maintenance contracts and/or hosting services in addition to the cost of the software itself.
The requesting department is responsible for the funding of all activities surrounding the project, including any costs related to the investigation of its compatibility, installation, and/or maintenance.
LICENSING
IT department will not install software in the labs without appropriate licensing, and the acquisition of such licensing is the responsibility of the requesting department. Therefore, please make certain that you obtain and provide a sufficient number of valid network license, lab licenses, or laptop licenses prior to the installation of any software on individual computers, computer labs, or on University systems and equipment.
If the acquisition of valid licenses is unbudgeted, the requesting department must address this through the University budget process.
SOFTWARE ACQUISITION
To ensure compatibility of the software with our system, please engage the IT department at the early stage of acquiring new software for use in the computer labs or likewise University system and equipment. Please contact the Helpdesk, for more information.
IT department will determine who in the department should be involved in the evaluation and also begin the process of determining the compatibility of the software with University system standards.